Lead with results, not duties

Recruiter here: in the first 10 seconds I skim the top third of your resume, so lead with a quantified result (e.g., reduced churn 12% in Q2) instead of a fluffy summary. Then rehearse three STAR stories you can tell in 60–90 seconds — clear Situation/Task, your Action, and the Result — so you’re ready when a manager says “Tell me about a time.” What metrics are you putting up top right now?

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I swapped the summary for a one-liner of wins under my name — e.g., Cut onboarding time 35% | Saved $220k tooling | NPS +14 — and it doubled callbacks; more than one manager said, “Show me the numbers.” If you don’t have revenue or churn, use scope/velocity proxies (tickets/week, cycle time, adoption) and keep your STAR story like a 60-second movie trailer, not the blooper reel.

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Quick tip: I start each STAR with a 1-line ‘result first’ opener — ‘Cut onboarding time 30% in Q2; here’s how’ — then 60 seconds on actions and 10–15 on the outcome. On the resume I added a two-line Impact Snapshot under my name with 3 metrics mapped to the JD, which bumped screens; if you don’t have tidy percentages, use proxies like users impacted, cycle time, or deal size. It’s the movie trailer before the story.

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In the top third I bold a Q2 metric — ‘Churn −11%’; 75‑second STAR; if no baseline, use proxies, @mark9202.

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